Esquire Theme by Matthew Buchanan
Social icons by Tim van Damme

19

May

USER SUBMISSSION: Buyer Protection BS

My husband and I bought a car, thinking hey they have buyer protection, we’ll be fine! right. The car was so unsafe we never drove it off the lot it was delivered to. Ebay didn’t cover it since the car was over 10 years old, something they never let us in on. A year later we stupidly buy another, use the shippers they suggest, who never deliver. We fly accross the country with out 4 month old and surprise surpise the car is a POS. It was 46 days after we bought it and we were stranded on the opposite coast because ebay wouldn’t do sh!t. 45 days isn’t protection, not when companies say it will be 30 days to ship it to you and they insist you contact the seller first, I’ve had multiple items never show up and was never able to open a case and get my money back because the seller said they would send another and never did. 

Not only can you not get ANY exposure if you aren’t a full time seller from China, paying to list an item that will never ever sell because no one can see your stuff is BULL. Fuck ebay, greediest nastiest rip off site ever. And don’t even get me started on effing paypal…

- Aura

USER SUBMISSSION: Misinformed

After being on hold for 40min I was told by a customer service rep, from the “Trust and Saftey” department, that I’d be able to increase my selling limit as a new user.  Initially excited, I raced to my computer to begin selling more items.  To my dismay, the error message, “YOU’VE EXCEEDED YOUR LIMIT” was still present for my attempted listing.  After 40 more minutes of waiting to speak to a different rep, from the “Trust and Safety” department, I was told that I had been MISINFORMED.  They assured me that they’d “Coach” the rep and said this was a rare occurrence.  It happened 2 more times that same day…I FUCKING HATE EBAY and their INCOMPETENT OUTSOURCED PIECE OF SHIT CUSTOMER SERVICE REPS!

- Kevin

USER SUBMISSSION: EBAY AND PAYPAL BUSY RIPPING YOU OFF!!!

12 YEAR MEMBER HERE LETTING YOU KNOW THE TRUTH!

FIRST IS PAYPAL,WHO IS OWNED BY EBAY,THEY SCREWED ME OUT OF $265 ON A SALE TO A SCAM ARTIST.A PHONE WAS SOLD TO THIS BUYER THEN THE BUYER SAYS THE PHONE WAS STOLEN AND WAS REPORTEDLY TURNED OVER TO THE “AUTHORITIES”.WAIT,WHAT??? NCIC CHECK WAS MADE ON THE PHONE AND IT CAME BACK AS NOT, THATS NOT STOLEN.PAYPAL IMMEDIATELY REFUNDED THE BUYER OUT OF MY ACCOUNT WITH ZERO QUESTIONS ASKED.ARE YOU SERIOUS???POLICY DICTATES THAT THE BUYER SHOULD HAVE RETURNED THE ITEM TO ME FOR A REFUND.WOW $265 LOST…..

EBAY CHARGE BACK SCAM.SIMPLE SCAM THAT EBAY ALLOWS TO BE USED AGAINST THEIR MEMBERS.BUYER BUYS AN ITEM VIA CREDIT CARD THEN A FEW MONTHS LATER CALLS THEIR CREDIT CARD COMPANY CLAIMING THEIR CARD WAS STOLEN AND USED AGAINST THE BUYERS WILL.A MONKEY CAN SEE THIS SCAM A MILE AWAY.EBAY IMMEDIATELY SIDES WITH THE BUYER AND TAKES MONEY OUT OF YOUR PAYPAL ACCOUNT,MY CASE $190,THUS THE BUYER GETS THE ITEM AND ALSO THEIR MONEY BACK.WHAT A JOKE!

FEES FEES FEES…I THINK EVERYONE AND THEIR MOM KNOWS ABOUT THEIR BULLSHIT FEES.THEY ARE ASTRONOMICALLY OUT OF THIS WORLD!!!WHEN EBAY FIRST WENT ONLINE THEIR FEES WERE VERY GOOD BUT NOW THEY HAVE GOTTEN GREEDY AND MUST BE SHUT DOWN!!!THERE ARE OTHER SITES YOU CAN SELL ON WITH LOW FEES AND HOPEFULLY THOSE SITES WILL ONE DAY PUT EBAY AND THEIR PARTNER IN CRIME,PAYPAL,OUT OF BUSINESS FOR GOOD!!!

- Jay T.

USER SUBMISSSION:

FUCK YOU EBAY FOR YOUR GREEDY ASS FEES.  CRAIGLIST DOESN’T CHARGE FEES, SO WHY DO YOU?  I’LL NEVER SELL ANYTHING ON YOUR FUCKING SITE EVER AGAIN! BITCH!

- Daniel

USER SUBMISSSION:

start filing IC# and FBI complaints as well as BBB and local PD some one some where will start getting tired of the millions of complaints and do something  complain to your local politicians as well that is why we pay them.

BTW I am closing my ebay pp account today and sending them back their top rated and power seller certificates with the not to shove them in their ass. fuckoff ebay

- Ron

USER SUBMISSSION: Used to be okay, now fuck em

I’ve been selling on eBay for years, they used to be usable… now I just feel like 50% of the time I sell something I just get fucked up the ass. Currently I’m working out a $150 return for a printer the customer broke, I just received negative feedback from a buyer who didn’t pay, and had a buyer purchase a buyitnow item and NOT pay, wtf?? Of course nothing will happen to them, but I’m stressed, losing money, and I’ve done nothing wrong aside from feed eBay a good chunk of my “profits.” Also, I just purchased something, paying for expedited shipping because I needed it by the end of the week, and got it shipped ground. Now I’ve gotta overpay at a store to get it in time and waste my time dealing with a return. Seriously eBay, fuck you. I’m done. 

- B. Rand

17

May

USER SUBMISSION:

I bought SanDisk SDHC card on ebay. When I recieved it I realized it is a fake. Tried to contact seller but he never responed. I opened a case. Ebay said that seller agree to give me a refund when I send item back to him. I returned the item with tracking number as they asked (cost me more in the post office). Then, in my case showed up a state that I don’t need to do anything else - just wait for seller’s action (refund). Few days later ebay closed my case! WTF???? I contacted them, they said they will send me answer in 48 hours. But they didn’t. Instead, 4 days later I log into my ebay account and found they wrote "We’re sorry you weren’t able to let us know about the problem you had with your purchase earlier. If you have any problems with a purchase in the future, please make sure you open a case within 45 days from the date you pay." So yes, FUCK EBAY!!!! They knew that SDHC card was counterfeit. They did nothing!  Selling counterfeit products is a criminal and against law. Ebay should prevent sellers to sell item like that. But instead, ebay helps them in that. It should be punnished.

- Tom

USER SUBMISSION:

They sent me an email “you have received a final value credit”. Never received the credit, lost $152. No way to communicate, cant’ relist because of the insane “reimbursement payment method”, I don’t want to authorize them to charge my credit card whenever they want. Paypal is terrible too. I hope they fail soon and go to work as  wc cleaners at some gas station.

- Andreas C.

USER SUBMISSION: Never Again

I decided to post about my selling experience and the reason why I will never sell or buy on Ebay ever again.  This all started last October when I decided I would sell a car stereo/in dash navigation unit on Ebay.  I was nervous doing it because it was a larger ticket item that costs more than anything I have ever sold on Ebay.  I decided to risk it and listed anyways.  I had quite a few bids and was pleasantly surprised that it sold for quite a bit more than I had expected it to.  Auction ends.  Within 2 minutes after the auction ending my phone is ringing.  It is a number I don’t recognize so I let it go to voice mail (this is my standard practice to avoid sales calls).  It is the buyer wanting to now ask me questions about the stereo which I was thinking was strange he would spend so much before having his questions answered before hand.  By his message left I could tell he sounded young and foreign, although he had a NY address, and I just figured maybe he was inexperienced with purchasing so no problem.  I responded to him by Ebay message explaining to him that I have no problem answering his questions, but I want to communicate through messaging so there is written proof of everything with the transaction.  No reply and he paid for the item right away.  I shipped the stereo the next day and provided him with the required  tracking info.  Since I felt a little wierded out by him, I decided to insure the package (thankfully).  The next day after this (two days after he won the auction) he began contacting me asking where the stereo is.  I explained to him to check the tracking, it shows exactly where it is in transit.  A couple of days later I checked the tracking and saw that the delivery was attempted and a notice was left at his door.  The next day he contacted me asking where it is again.  I told him that they attempted delivery the day prior and that it is at his post office and needs to be picked up, which the tracking info clearly showed.  He then decided to file an item not received claim.  Long story short, I attempted to explain to him and Ebay that the post office tried to deliver the stereo, nobody was home so they left a notice and it needs to be picked up.  He apparently didn’t want it at this point because he never went to the post office for it.  Instead, he escalated the claim.  Ebay sided with him immediately because as my tracking info showed, he did not get the stereo.  I was livid.  I even asked the Ebay representative, “what am I supposed to do?  Drive from Michigan to New York to get the stereo from his post office a block away from his house and drop it off to him?”  Their reply was “whatever it takes.  As the seller, you are responsible to make sure the item is delivered”.  Now I was really mad.  And to top it all off, for some reason this guy purchased my stereo through the Ebay UK site which I was never informed of until they came back at me for the money.  So by now the exchange rate had changed and I had to pay Ebay back $30 more than what he purchased it for in the first place.  So here I was, without my stereo and out $30.  At this point I thought he was now going to go get the stereo from the post office.  I called them and they said it has to stay there for 15 days for him to pick up then it would be sent back if he didn’t.  Thankfully he didn’t and eventually the stereo made it back to me about 2 months later looking like someone had played soccer with it (that’s a whole other story).  Well about a month after all this happened I then receive a bill from Ebay for $50 for their selling fees.  I was royally pissed at this point.  I called and they explained that since the buyer escalated the complaint, no matter the outcome I was going to be charged the fees.  I told them to shove it up their ass, I wasn’t paying anything.  I closed my Payal to protect myself there.  They sent it to IC Systems, which is a collection agency who now started to call every day and send letters wanting the $50.  I found a nice form letter online that is a request to validate debt and printed it and sent it to them.  The calls stopped, the letters stopped, and I checked my credit reports and they are clear from any collection and show no history from them.  Now I just get an email every month from Ebay still trying to bill me for the $50, to which I reply “Fuck you Ebay” each and every time. Sometimes they reply to that with a form email saying sorry that that’s how I feel or something along those lines, LOL!  If that’s all I have to deal with from now on then so be it, they’ll never get that $50.  Never again will I deal with this unethical company.  Thanks for reading my rant.  It was much more detailed of course, but these are the main things that happened and I didn’t feel like writing a book today.  Good luck everyone.

- Rob

USER SUBMISSION: ebay fucked me so I fucked them back!!!!!!!

I recently sold a lot of 5 vintage fishing lures on ebay ranging in value from $10 to $275;the lot selling for a toatl of $340.The buyer upon receiving them complained that one of the lower end ($10) items was broken due to “poor packing” and that was really the only item he wanted in the lot.I told him I found it hard to believe he would bid that high to get a $10 lure,that my items are packed extremely well and that if a fly rod frog on a cardboard card could be damaged that the whole paclage must have been crushed and all the lures damaged.Nothing else was damaged but he sent me pictures of the frog which certainly was broken in half;so cleanly in fact I’d have guessed from a pair of scissors.I asked him to return it so I could ck it out and he refused,but would accept $50 for damages.I told him no way and he complained to ebay which sided with him without even hearing what I had to say.They told me I had to take the whole lot back and refund him the $340 when I received them.I then told ebay the guy was a liar and there was no way in hell I was going to give him a dime;that I’m not Wal-mart and take returns on items he broke.I told them if they refunded the money not to expect any from me period!They then froze my paypal account with $34 in it.That did it for me.I went to my bank and closed my cking account ebay had on file.I called my credit card company ebay had on file for auto payments and cancelled the card.I called ebay and told them just for that after the paypal shit they pulled,now I wasn’t going to pay their fees and they could stuff it in their ass.They got $34, I’ll keep the $340 plus all the fee money for close to $500. I’ve got excellent credit so they can call all the collections agencies they want,they aren’t going to get a dime.FUCK EBAY!!!!!!!!!!!! Let see how they like getting fucked!!!

- Marc M.